Our Ethics & Compliance Strategy

Our Ethics & Compliance Strategy

How we do things is just as important as what we do. This means doing things right and doing the right things while ensuring that we have knowledgeable staff who know how to conduct themselves appropriately. This better prepares us to identify and solve any issues and concerns before they escalate. Our Code of Conduct lays the foundation for our Ethics and Compliance Program by outlining our ethical standards and reinforcing our commitment to integrity, inclusivity, transparency and compliance with applicable laws and policies.  

Our people understand that compliance is a shared responsibility and we all have a part to play in ensuring that Digicel remains compliant in all our dealings. One of our priorities during FY24 was to bolster our governance and build upon the strong foundations that exist within our organisation. We recognise that ethics and compliance promote fairness, transparency and accountability, which results in better outcomes for us, our customers, our investors, our communities and our partners

Our Strategy Encompasses These Three Key Aspects

Prevent

Preventing and mitigating risks by conducting risk assessments, establishing policies and procedures, and providing training to raise awareness about legal requirements and ethical standards.. This is all about getting the right policies, processes and controls in place, making sure all our stakeholders understand our expectations.

Detect

Detecting weaknesses and potential misconduct through our enhanced controls and speak up process. If our controls are working, then we should see the benefits throughout the organisation from reduced fraud through to greater efficiency within our operations.

Respond

Responding and taking corrective action will define how successful we will ultimately be. To manage risks successfully, we will need to be innovative and constantly adapt to the changing landscape making sure any misconduct is addressed in a fair and transparent way