Digicel Third-Party Providers
At Digicel, we work with trusted third-party services providers to help us deliver our products and services effectively. These partners may process personal data on our behalf as part of their services.
We are committed to transparency and data protection. Below is a list of our current third-party providers, along with the type of service they provide and their location.
| Data Processor | Location of Processor | Purpose/ Services Offered |
|---|---|---|
| Google LLC (Google Ads) | United States | Conversions API |
| Meta Platforms Technologies | United States | Conversions API |
| Microsoft Corporation | United States | Cloud computing, productivity and document management solutions |
| Huawei Technologies Co., Ltd | China | Cloud computing, productivity and document management solutions |
| Amazon Web Services, Inc. | United States | Cloud computing services |
| Subex UK Limited | United Kingdom | Revenue and Fraud Assurance services |
| Silverstone Solution Pty Limited | South Africa | Marketing Campaign development solution |
| Infobip Limited | United Kingdom | Marketing Campaign development solution |
| Mediarithmics SAS | France | Internal marketing management and targeted marketing activation services |
| Evolving Systems Lumata Limited | United Kingdom | Support and Maintenance services for Evolution Platform |
| Optiva Inc | United Kingdom | Software support and maintenance of Supplier’s Turnkey Converge Billing (TCB) system. |
| ZTE Corporation | China | Core network and product services |
| SINCH Interconnect LLC | United Kingdom | P2P messaging services |
| Coyne Research Associates | Ireland | Market research via surveys and interviews |
| HCL Technologies Corporate Services Limited | Mexico | Configuration and support services to support data migration |
| Abacus, AI Inc. | India | Customer behaviour predictions |
| Qualtrics LLC | United States | Customer surveys |
| mAdme Technologies Limited | United States | Digital engagement channel |
| Guardsman Group | Jamaica | Security services and solutions |
| November Five BV | Belgium | Website app development |
| Ranger Protection & Security Co Ltd T/A Hawkeye Security | Jamaica | Security services and solutions |
| Spark Market Research Limited | Ireland | Market research via surveys |
| Valid Soluciones Tecnológicas, S.A.U. | United States, EMEA And Asia Regions | Website app development |
| Celtra, Inc. | United States | Creative personalisation of digital advertising content |
| Fair Debt Collections Processes Limited | Jamaica | Debt collection services |
| EveryData Jamaica Limited | Jamaica | Credit bureau and data analytics provider |
| CodeEpsilon Services | India | Software development and maintenance |
| AV Technology Limited | United States, EMEA And Asia Regions | Prepaid credit advance services |
| Konnexx Services Limited | Jamaica | Software and alarm monitoring services |
| Pluralsight LLC | United States | Learning management system |
| Wavetec FZCO | UAE | Supply of multi-functional self-service kiosks |
| Anam Technologies Limited | Ireland | Managed services, SMS firewall service and an SMS hub |
| Lansweeper | Belgium | IT asset management platform |
| Ericsson AB | Sweden | Customer support services |
| Logic Monitor Inc. | United States | Subscription-based services |
| DirecOne Limited | Trinidad & Tobago | Outbound upselling and cross selling on Digicel+ customer base |
| Varicent US Opco Corporation | Canada | Sales and revenue performance software solutions |
| ShuftiPro Limited | United Kingdom | Identity verification solutions provider |
| Now YoYo Limited | United Kingdom | Digicel network support service |
| MD7 International (Telecommunications) Limited | Ireland | Digital infrastructure consultancy |
| INSWITCH Solutions, Inc. | United States | Electronic recharge platform hosting |
| IGT Global Services Limited | Trinidad And Tobago | Bill payment platform |
| Dialogic (US) Inc. | United States | Cloud-optimised solutions |
| Thetaray Limited | United States | Transaction monitoring and customer sanction screening services |
| Endeavour Technology Limited | Ireland | Customer experience management and network analytics platform |
| Pitchit Inc. | United States | AI lead qualification platform service |
| Advantage Software 360 LLC | United States | Remote support and maintenance for OSS360 billing solution |
| Hazard Management Cayman Islands | Cayman Islands | To facilitate the HMCI’s National Emergency Alert efforts |
| SurePay (Barbados) Limited | Barbados | Electronic bill presentation and payment system |
| Babylon Cloud S.P.A | Ireland | Cloud backup and replication / recovery service for SME and Enterprise companies |
| Streamline Management Solutions Limited | Barbados | Data processing laser printing and mail processing services |
| Global Strategy Group | United States | Communications, public relations and research consulting |
| Interlinc (Antigua) Limited | Antigua | Sale of airtime credit and bundled plans |
| Flexera Software LLC | United States | Reserved capacity management service that manages cloud commitments |
| Penta Consulting Limited | England And Wales | Remote technical support |
| Emirates Telecommunications Group Company PJSC | UAE | Bilateral telecom services (managed voice services), hubbing services, voice firewall |
| ICONVNET Technology PTE Ltd. | Singapore | PTToC platform service for half-duplex communication |
| Workday, Inc. (Workday Spend Management) | USA | Contractor payment processing |
| Scanmarket North America Inc. c/o Unit4 Business Software, Inc. | USA | SaaS Platform – Scanmarket |
| Onfido Holdings Limited c/o Entrust Corporation | USA | Identity Verification Platform |
Data Transfers
Most of our third-party providers are located outside of the country of data processing origin. Where applicable, we ensure appropriate safeguards are in place, such as:
Standard Contractual Clauses (SCCs)
Additional security and compliance measures
Notifications of Changes
Information on this page is updated when services change, new products or services are introduced or existing products or services are discontinued. This list was last updated on June 4, 2026.
Contact Information
For more information about Digicel's Third-Party Services Providers, please contact the Group Privacy & Data Protection Team at privacy@digicelgroup.com.